Refund Policy

Overview

At Writesy AI, we want you to be completely satisfied with our AI-powered content generation service. We offer a simple, no-questions-asked refund policy to ensure you can try our service with confidence.

1. 7-Day Money-Back Guarantee

We offer a full refund within 7 days of your purchase. If you're not satisfied with Writesy AI for any reason, simply contact us within 7 days of your purchase date and we'll process your refund - no questions asked.

2. How to Request a Refund

To request a refund, simply:

1. Email us at hello@writesy.ai with the subject line "Refund Request"
2. Include your account email address used for registration
3. Let us know how we can improve (optional but appreciated)

We will process your request within 3 business days. Refunds are processed through our payment provider, Dodo Payments, and typically appear in your account within 5-10 business days depending on your financial institution.

3. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Please note:

• Cancellation takes effect at the end of your current billing period
• You will retain access to all features until the end of your paid period
• Your content and data remain accessible for 30 days after cancellation

4. Chargebacks and Disputes

We encourage you to contact us directly before initiating a chargeback or dispute with your bank. With our 7-day unconditional refund policy, there's no need to go through your bank - we'll happily process your refund directly.

Please note that filing a chargeback without first contacting us may result in account suspension.

5. Service Credits for Technical Issues

If you experience technical issues that prevent you from using the service, we may offer service credits in addition to our refund policy. This includes:

• Extended downtime or service unavailability
• Failed content generation attempts (credits are automatically restored)
• Bugs or errors that significantly impact your experience

6. Contact Information

For refund requests or questions about this policy, contact us:

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. For material changes, we will provide notice via email or in-app notification. Changes will be posted to this page with an updated "Last updated" date.